Privacy Policy

Privacy Policy
Information We Collect

We may collect personal and non-personal information when you interact with our website or contact our team. This includes:

Personal Information:

  • Name, email address, phone number

  • Company information and job title

  • Information submitted through forms, inquiries, or registrations

Technical & Usage Data:

  • IP address and device information

  • Browser type and version

  • Pages visited, time spent on site, and interaction data

  • Cookies, analytics, and tracking data

Files or Documents Provided by Users

If you upload documents or images, please ensure they do not contain sensitive metadata

How We Use Your Information

Basco Energy processes your data for legitimate business purposes, including:

  • Responding to inquiries or service requests

  • Providing information about our products, services, and operations

  • Improving website functionality and user experience

  • Ensuring the security and integrity of our digital platforms

  • Complying with legal, regulatory, and reporting obligations

  • Internal research, analytics, and operational improvements

We do not sell your personal data to third parties.

Cookies & Tracking Technologies

Our website uses cookies to:

  • Recognize returning visitors

  • Improve navigation and user experience

  • Analyze website performance and traffic patterns

You may disable cookies through your browser settings.
However, some site features may not function as intended.

Sharing Your Information

We may share your data only with trusted parties when necessary:

  • Service providers supporting website hosting, analytics, or communication tools

  • Regulatory authorities, when required by law

  • Internal teams for operational or administrative purposes

  • Security partners for fraud prevention and risk management

We do not share data for advertising or unrelated commercial use.

Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
While we strive to safeguard your data, no online platform is completely risk-free. Users share information at their own discretion.

Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purpose for which it was collected

  • Comply with legal or regulatory requirements

  • Maintain proper business records

When data is no longer required, it is securely deleted or anonymized.

Your Rights

Depending on your location, you may have the right to:

  • Request access to the personal data we hold about you

  • Request corrections or updates to inaccurate information

  • Request deletion of personal data not required for legal use

  • Opt out of marketing or communication lists

  • Request a copy of your information in a portable format

To exercise these rights, contact us using the details below.

Third-Party Links

Our website may contain links to external sites.
Basco Energy is not responsible for the privacy practices or content of those sites.
We recommend reviewing their policies before providing any information.

International Data Transfers

Because Basco Energy operates globally, your data may be transferred and processed in other countries.
We ensure that such transfers comply with applicable data protection laws.

Children’s Privacy

Our website and services are not intended for minors under the age of 18.
We do not knowingly collect personal data from children.
If such information is discovered, it will be deleted promptly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
Updates will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact:

Basco Energy – UAE Headquarters
Office No. 403, Tower C, The Opus by Omniyat
Al Amal Street, Business Bay, Dubai
Phone: +971 4558 4474
Email: info@hadhramoutenergy.com